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what is branding?
Your brand is what your prospects think of when they hear/see your brand name. It is a sum of the public perspective and perception of your brand promise - the big picture to the market around you. Your branding is your voice in a often crowded market.
To be noticed, you must stand out. To stand out, you need a designer. Click here to contact us.
what sort of budget do i need?
For brand design packages, you'll need a starting budget of around $3300incGST, while our full packages range from $7700incGST onwards. As all businesses and all stages of business are different, a free brand consultation should be booked so Creativore can provide a customised quote for services or products. Logo design starts from from $1870incGST for a standard logo design. Click to download our Studio + Brand Investment pdf.
do you use free fonts?
Emphatic NO. We only use commercial use fonts with our clients. These fonts are purchased for use in our studio only. If you wish to obtain a copy of the font for yourself, you can contact us for a link to purchase directly from the Typographer or a Commercial Font website. Some of our fonts are valued at $800, so if we tell you a $70 font is cheap... you can take our word for it. Have a look here, here, here and here at some of the World's most talented typographers - some of whom might just build your new brand font. Imagine that.
what time-frame should i expect for a logo design?
We pride ourselves on being flexible and accommodating for our clients however, to produce a effective logo design; it is more efficient to design it in set stages and blocks of sufficient time conducive to creative thinking and staged outcomes. Standard logo designs can take up to 16 hours to create, whilst Complex logo designs can take up to 35 hours... And that's one reason our logo's aren't $100. Logo designs take between 2-3 weeks as a standard. We can accommodate shorter timeframes, as required.
what formats do I receive my logo in?
All our clients receive their final logo file in the following file formats: .pdf, .eps (full colour/spot colour/rgb/greyscale converted), .eps for embroidery (if specified in the initial brief), .jpg (full colour: high + web resolution @ A5 + 150mmW respectively/greyscale or black-(if specified in the initial brief))
do I get a brand guideline when i buy a logo?
Brand Guidelines are only supplied if requested and specified in your quote. A comprehensive brand guide can take up to 8 hours to complete and are not typically factored into logo design quotes.
is your design team qualified?
We certainly are - with full trade qualifications, teacher and tutoring experience at a Nationally Accredited Diploma level and well over a decade of experience EACH. It's not our first time around the block, you're in capable creative hands.
do i own the logo on payment?
Well technically, no... Creativore, as the creator retains copyright indefinitely. We do however, hand-over all usage rights for the logo to our clients for indefinite use upon full payment. Have a look at some of our logo designs here or learn more about our logo design process here. Please note that we do not accept royalty based payment schemes unless otherwise specified in a contract.
can i use vistaprint?
In short, yes, but we won't. We have our base of trade professionals and this includes our printers. We do not advocate for cheap services, as these products are unprofessional and very low value for money. Creativore will not put our name to such products.
can i use my own printer?
Of course you can! We also offer a print management service, utilising our trade price agreements to offset the cost of the having us manage the entire project from design-to-delivery. Learn more here.
do i own all the images on payment?
Well actually, no.... Again. Creativore, as the creator retains copyright indefinitely. We keep all working files as proof of concept and process - these are not handed over to clients. Project final flattened files are the property of the client. Head to the Australian Copyright Council website for more information.
can i use images from the internet for printing?
NO. NOT POSSIBLE. WON'T DO IT. DON'T ASK.
Web images are 72ppi (72 pixels per inch) and printing is 300ppi. Big difference. We CAN technically use them, but they will be over 4 times smaller than you think, reprocessed, recoverted and recycled through conversions and compression again. Aside from those facts, it is likely a breach of someone's hard earned copyright and well... Well basically, we're not using them.
We do have good news though - we have our own commercial use stock image library and a unfettered access to an industry leading marketplace for commercial use, high-quality stock images AND (yep, there's more...) talented contacts in the glitzy world of photography that can capture and create unique and professional photography for you and you alone.
Privacy Policy
Creativore is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.
This Personal Information is obtained in many ways including interviews, correspondence, by telephone and facsimile, by email, via our website www.creativore.com.au, from your website, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Creativore will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at:
Creativore | ideas@creativore.com.au | 0419 787 920